Opening Hours:
9am to 5pm Weekdays
Closed Public Holidays
Privacy Policy
- Collecting Personal Information
- Cookies
- Purposes of Collection
- Personal Information Quality
- Securing Your Personal Information
- Accessing Your Personal Information
- Changes to this Policy
- Links to Australian Finance Group
- Contacting Us
InterPrac Limited (ABN 14 096 781 976) understands that you value your privacy and wish to have your personal information kept secure. We are bound by the Privacy Act 1988 and must comply with the National Privacy Principles. If you want any further information about the Privacy Act and the National Privacy Principles, you can visit the Federal Privacy Commissioner’s website at www.privacy.gov.au.
In order to comply with the Act and to ensure that you are fully informed, we have developed this statement to inform you of how we collect, use, disclose, and secure the personal information we collect via this website and our policies on the management of personal information.
If on reading this statement you are unclear on any of the matters, wish to know how we deal with other personal information we hold or simply want more information, please don’t hesitate to contact us on the telephone number or addresses provided below.
Collecting Personal Information
When you visit this website, you need not reveal any personal information.
Information that we may collect when you visit this website includes:-
- Your email address if you decide to contact INTERPRAC via the website.
- If you asked to be contacted via the COLT system and apply to be contacted, we may request your title, name, suburb, postcode, telephone numbers, fax number and email address.
- When requesting to be contacted the only information you must provide is your name, suburb, postcode and telephone numbers. All other information requested is optional. If this is not suitable please call our office.
Our website is hosted by connect.com (a subsidiary of AAPT) who log your ISP address when you visit the website.
Cookies
Our website also contains cookies. A cookie is a small message, similar in effect to a bookmark, given to your web browser by our website.
Cookies on our website are not used to store personal information, they are only used to assist you in navigating the website when you return. If you do not wish to receive cookies, you may be able to change the settings of your web browser to refuse cookies or to notify you of each cookie being sent to your computer.
Purposes of Collection
The information we collect will be used to provide a professional consultation or to answer queries.
We may retain your information and use it to provide you with information on the other products offered by INTERPRAC. In the event that you do not wish to receive this information please contact us by email at info at interprac dot com dot au.
We will not disclose information about you unless the disclosure:
- is required by law
- is authorised by law or
- you have consented to our disclosing the information about you.
Personal Information Quality
We aim to ensure that your personal information is accurate, complete and up to date. To assist us in this, you need to provide true, accurate, current and complete information about yourself as requested, and maintain and properly update the information to keep it true, accurate, current and complete.
If you believe that any information is inaccurate or incomplete, please contact us and we will use all reasonable effort to correct the information.
Securing Your Personal Information
We are committed to maintaining the security and confidentiality of the personal data you provide us and we will take all reasonable precautions to protect your personal information from use or alteration.
The information you supply via the Internet consultation service is protected by encryption. The information is sent by encrypted email to INTERPRAC, our I.T. manager has the only key for decrypting that information.
Accessing Your Personal Information
You can ask us to provide you with access to all personal information that we hold about you. If we are able to, we will give you that access. In exceptional cases, we may charge you a fee for access but in no cases will we charge you a fee for applying for access. There are a number of situations in which we may refuse access under the Act. If we refuse your request for access, we will give you the reason for that refusal.
Changes to this Policy
This Privacy Policy is not a static document, we may make changes to this Privacy Policy from time to time for any reason. We will publish these changes on our website.
Links to Australian Finance Group
If you require finance and click on the link to the 400 Mortgage and Financing products, you will be visiting a website that InterPrac has in conjunction with Australian Finance Group (AFG). AFG has its own privacy policy which is available on that site.
Contacting Us
If you would like further information regarding this privacy statement or if you think we have breached any aspect of this privacy statement please contact our Privacy Officer at:-
Telephone: +613 9209 9777
Email: info at interprac dot com dot au
Postal Address:
InterPrac Ltd.
Level 3/29-33 Palmerston Crescent
South Melbourne VIC 3205